Submit an incident
File your claim in simple steps
We understand that facing a claim can be critical. That's why our team is here to led you through every step of the process, giving you the support and experience you need in order to handle it in an efficient way, and with the best results.
IMPORTANT:
Remember to submit the incident as soon as possible. In Argentina, according to Law 17.418, you have 3 calendar days to notify the incident.
Depending on the type of claim you are reporting, please download the form and complete it.
Cargo Insurance
Container Insurance
Logistics Operators Liability Insurance
General Liability Insurance
Surety Insurance
Comprehensive Condominium Insurance
Comprehensive Commercial Insurance
Fire Insurance
All-Risk Operational Insurance
Engineering Insurance
Renewable Energy Insurance
Family Package Insurance
Pleasure Craft Insurance
Rental Surety Bond
Warehouse-to-Warehouse Coverage
Each incident requires mandatory information that must be submitted to comply with its terms. All required information is available at the bottom of the downloaded form.
Note: Failure to comply with any of the instructions indicated on your form may prejudice your rights to any indemnity that may be due under the terms and conditions of the insurance policy acquired.
Submit the completed form and required documentation:
- By email: Send us an email to siniestros@hanseatica.com with:
- The Insurance policy number
- A brief description of the incident.
- The completed form attached.
- The required information attached.
- Via WhatsApp: (+549) 11 7626-1000
Our specialized team will manage your case efficiently and with priority, keeping you informed at every stage of the process.
